Terms & Conditions

Last Updated: September 8, 2026

Welcome to Perfect Simple. These Terms & Conditions govern your use of our website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or purchase our products.

1. About Perfect Simple

Perfect Simple operates an online retail store offering a variety of products to customers in the United States and Canada.

For questions regarding these Terms & Conditions, please contact us using the information provided at the end of this page.

2. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to our website, systems, or accounts.

• Interfere with the operation or security of our website.

• Use automated systems to collect information from our website without authorization.

• Submit false, misleading, or fraudulent information.

• Use the website in a way that could harm Perfect Simple or other customers.

We reserve the right to restrict or terminate access to our website if we reasonably believe that a user has violated these Terms & Conditions or applicable law.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate and up to date.

However, product colors, packaging, dimensions, appearance, or other details may vary slightly from the images displayed on our website due to manufacturing changes, screen settings, supplier changes, or other factors.

We reserve the right to correct errors, update product information, or change product availability at any time.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you to offer an alternative solution, such as:

• A replacement product;

• A refund; or

• Another appropriate solution agreed upon with you.

5. Orders

When you place an order through our website, you are making a request to purchase the products selected in your order.

After your order is submitted, you may receive an order confirmation by email.

An order confirmation does not necessarily mean that the order has been accepted for fulfillment. We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraud, pricing errors, product availability issues, or other legitimate reasons.

If we cancel an order after payment has been processed, the amount paid for the cancelled order will be refunded to the original payment method.

6. Pricing and Payment

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change at any time without prior notice. However, changes in price will not affect an order that has already been accepted and confirmed.

Available payment methods will be displayed during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We may use third-party payment processors to securely process payments. Payment information may be handled directly by these providers according to their own terms and privacy policies.

7. Taxes and Duties

Applicable sales taxes, duties, fees, or other charges may be calculated and displayed during checkout when required.

Customers may be responsible for certain taxes, duties, customs charges, or other fees associated with an order when applicable.

Any such charges will depend on the destination, applicable laws, the product purchased, and the shipping method.

8. Shipping and Delivery

We currently ship to customers in the United States and Canada.

Estimated delivery times and available shipping methods are displayed during checkout or described in our Shipping & Delivery Policy.

Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather, holidays, customs procedures, incorrect delivery information, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping information when placing an order.

For more information, please review our Shipping & Delivery Policy.

9. Returns and Refunds

Returns and refunds are subject to the conditions described in our Returns & Refunds Policy.

Unless otherwise stated, eligible returns must comply with the applicable return period and product conditions described in that policy.

Products that are damaged, used, altered, or otherwise ineligible under our return policy may not qualify for a refund.

Nothing in these Terms & Conditions is intended to limit any consumer rights that cannot legally be excluded or limited under applicable law.

10. Damaged, Defective, or Incorrect Orders

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

We may request photographs, order information, or other details necessary to investigate the issue.

Depending on the circumstances, we may offer a replacement, refund, or another appropriate solution.

11. Promotions and Discount Codes

From time to time, Perfect Simple may offer promotional discounts, coupon codes, or special offers.

Unless otherwise stated:

• Promotions are valid only for the period specified.

• Promotional codes may have additional conditions.

• Promotions may not be combined.

• We reserve the right to cancel or modify a promotion where permitted by law.

• Promotional offers may be limited to certain products, customers, or orders.

Any specific conditions associated with a promotion will be communicated at the time the promotion is offered.

12. Intellectual Property

All content appearing on the Perfect Simple website, including text, graphics, logos, photographs, product descriptions, designs, and other materials, is owned by or licensed to Perfect Simple or its respective rights holders.

You may not copy, reproduce, modify, distribute, publish, sell, or otherwise use our website content without prior written permission, except where permitted by law.

13. Third-Party Services and Links

Our website may use or link to third-party services, websites, applications, payment providers, shipping providers, analytics services, or advertising platforms.

Third-party services are governed by their own terms and privacy policies.

Perfect Simple is not responsible for the content, availability, security, or privacy practices of third-party websites or services that we do not control.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable due to maintenance, updates, technical problems, security issues, or circumstances beyond our reasonable control.

15. Disclaimer

To the extent permitted by applicable law, our website and its content are provided for general informational and commercial purposes.

We do not guarantee that every product, description, image, or website feature will always be completely accurate, uninterrupted, or error-free.

Nothing in these Terms & Conditions excludes or limits any warranty, guarantee, consumer right, or remedy that cannot legally be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Perfect Simple will not be responsible for indirect, incidental, special, consequential, or similar damages arising from the use of our website or the purchase or use of our products.

This limitation does not apply where such limitations are prohibited by applicable law or where liability cannot legally be excluded.

Nothing in these Terms & Conditions is intended to limit rights or remedies that consumers are entitled to under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Perfect Simple and its service providers from claims, losses, liabilities, damages, and expenses arising from your unlawful use of our website, violation of these Terms & Conditions, or violation of the rights of another person.

This section does not apply to the extent prohibited by applicable law.

18. Privacy

Your use of our website is also subject to our Privacy Policy and Cookie Policy.

These policies explain how we collect, use, store, and protect information obtained through our website.

19. Changes to These Terms

We may update these Terms & Conditions from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of our website after changes are posted means that you accept the updated Terms & Conditions, to the extent permitted by applicable law.

20. Governing Law and Consumer Rights

These Terms & Conditions are intended to operate in accordance with applicable laws.

Nothing in these Terms & Conditions is intended to remove, restrict, or waive mandatory consumer protection rights that apply to customers in their jurisdiction.

Where applicable law provides consumers with rights or remedies that cannot be waived by contract, those rights remain unaffected.

21. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Perfect Simple

Email: